Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Uhomegadgets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://uhomegadgets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loe this casing. It doesn't add extra weight to the phone, and it even smoothes the back, so you can use it smoothly on the table without the protruding part of the camera moving. So far, the MagSafe function has only been used with a car console. Super strong and safe..Thank you Uhomegadgets.com ,I come back again for more
I love this case I've had tons of fold cases since the fold 3 and this case for the fold 5 is incredible. The front cover doesn't need glue and it doesn't slide off.
The edges are not to high and the buttons press easy!
I don't know why this case has been running under people's notice, but wow, just wow. First off, the magsafe, works. The magnet is powerful. It keeps charging unlike the torras case I had before (which was fickle). This case has nearly the exact same feel as the Torras version, but at a fraction of the cost.
There is also zero glue points. No unecessary stickers to keep the case together. Instead, both sides are held together by a unique hinge connected in the middle of the case on top and bottom. I feel it's keeping the case sturdy and together and nothing leads me to believe it's going to weaken or hurt the crease. If anything its inclusion keeps both sides snug while in tablet mode.
The case is light and thin. It's semitransparent. It feels good to my fingers, but fingerprints, they collect. The cameras are slightly exposed, I would have liked a bit more of a raised bed for that. I can't speak to its drop protection or any claims the makers are making for it. I feel it could guard against a flat drop from a foot or so, maybe a light edge drop, but anything more than that would probably lead to damage.
I've been on a journey to find a case for this phone for months now. I've found some decent one's (Spigen, Caseology) some awful ones (Otterbox, Torras and, sadly Nillkin), this has upstaged them all.
It works great. This is one of the best cases for z fold series phones. It's hard to find a decent affordable phone case for the z fold 5. But, I found t www.uhomegadgets.com