Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Uhomegadgets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://uhomegadgets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This case is amazing. It's very sleek, low profile, fits like a glove, and the texture! I love playing this. It's almost like velvety smoothness with a perfect grip. It's not slippery smooth so you never have to worry about it slipping out of your hand. I added a flexible screen protector and everything is just perfect.
Es una carcasa dura y una funda interior blanda que protege bien el móvil, es para uso rudo aunque más estilizada que las genéricas habituales. La cámara va bien protegida y el aro metálico cumple bien su función, siendo fino pero de buena calidad. Si buscas algo más crudo y militar, puede que esto no sea para ti. Cada agujero y botón es perfecto, sin tapar ni tapar nada que no deba.
The mobile phone is very beautiful with this mobile phone case. It is the same as the mobile phone. The back is frosted and transparent. It is light and thin. It feels like a naked machine with it, and it feels better to use than a naked machine. It is also very protective
I tested it on my s22 ultra. It feels velvety as advertised and touches as comfortably. It's also slim and light without adding any bulk. Therefore, I find it very friendly to fit perfectly in my pocket or in my handbag, unlike other heavy cases with legs. It can also be removed from the front pocket of jeans more easily. As for the protection performance, I didn't drop it on a hard surface, so I can't tell anything. However, I noticed there are airbags all around the inside which I have never found in my previous cases or others on the market. It will absorb the shock if my phone falls. Because the airbag leaves enough space between the phone and the hard surface. It is an exclusive protection.